Instructions for cargo deliveries and pickups
Paper unloading / loading:
7.00 – 21.00
7.00 – 13.00
Please report to the forwarding office, the agents give instructions for discharging location.
7.00 – 20.00
7.00 – 15.00
You will get a loading reference in advance, please show it to the agent at the forwarding office when you arrive at the harbour.
You don’t have to inform us if you pick up or leave a semitrailer in the harbour. You can search where the trailer is situated by using our unit search (check below). When you leave a trailer, please check that it is not on the driving routes or to close to the railroad tracks. We inform all customers the estimated discharging time for the units. We also inform you if you have ship post waiting at the forwarding office.
General and project cargoes:
Please contact the project department at the latest one day before delivery, for agreement on time of delivery, way of handling etc. Report at the forwarding office by delivery.
The same procedure goes for both import and export containers. We inform all customers the estimated discharging time for the units.
If your unit needs electricity connection, please fill out this form in advance and send it to
Self-propelled machines and cars:
Make sure your unit is booked/ready for pick up. After that you report to the forwarding office.
We have developed a new feature that allows drivers to check where trailers and containers have been discharged. We send, as before, estimated unloading times of the units to the consignees one day before arrival. The new feature offers the possibility to check if the unit is still on board or if it has been unloaded and to which field in that case. You will find it here: Trailer search
Please contact our Forwarding Office, if you have any problems finding the trailer. Drivers shall arrive in the port area after the trailer has been unloaded or park at the waiting area. By avoiding congestion, it is safer to move in the harbour.
Safety is of highest priority and takes precedence over all else at all time. Your actions will affect your own and other people´s safety. Make yourself familiar with these instructions, before entering the port area, and act accordingly.
We operate in two different ports in Hanko: Western Harbour and Outer Harbour. In addition to our offices, the Western Harbour is used for export of forest industry products, semi-trailers, project cargoes, warehousing and other terminal services. The Outer Harbour is mainly used for car import.
The Outer Harbour is located at the free port area of Hanko Tulliniemi.
The Outer Harbour offers two Ro-Ro berths (OH1 & OH2). It is mainly used for vehicle import.
- Gate to the Freeport
- Gate to the berth
- Place of delivery
Driving instructions for trucks with containers
Please use these routes when picking up or leaving a container in the Western Harbour.
The container shall be ready to be picked up before you enter the container area. You can wait at the waiting area.
You will find all official roads in the harbour on the map “Western Harbour”.
On this map you can see where different areas are situated in the harbour. Remember to use the trailer search to check if the unit is still on board or if it has been unloaded. You will also find the field number for your unit in the trailer search.