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Instructions for cargo deliveries and pickups

Paper unloading / loading:



7.00 – 21.00

Please report to the forwarding office, the agents give instructions for discharging location.



7.00 – 20.00

(Refused reels)

7.00 – 15.00

You will get a loading reference in advance, please show it to the agent at the forwarding office when you arrive at the harbour.

Terminal Forwarding Office is open


7.00 – 15.00



Terminal Forwarding Office

+358 (0)50 433 8018


You don’t have to inform us if you pick up or leave a semitrailer in the harbour. You can search where the trailer is situated by using our unit search (check below). When you leave a trailer, please check that it is not on the driving routes or to close to the railroad tracks. We inform all customers the estimated discharging time for the units. We also inform you if you have ship post waiting at the forwarding office.


+358 (0)40 740 7997


+358 (0)40 740 8021

General and project cargoes:

Please contact the project department at the latest one day before delivery, for agreement on time of delivery, way of handling etc. Report at the forwarding office by delivery.

Project department

+358 (0)40 536 4198

+358 (0)400 304 443


A terminal report must be sent to in advance or handed over at the desk in the forwarding office during office hours

The same procedure goes for both import and export containers. We inform all customers the estimated discharging time for the units.


+35840 740 7997


+358 (0)40 740 8021

Electricity connections:

If your unit needs electricity connection, please fill out this form in advance and send it to 


+358 (0)40 740 7997


+358 (0)40 740 8021

Self-propelled machines and cars:

Make sure your unit is booked/ready for pick up. After that you report to the forwarding office. 


+358 (0)40 740 7997


+35840 740 8021

Search feature:

We have developed a new feature that allows drivers to check where trailers and containers have been discharged. We send, as before, estimated unloading times of the units to the consignees one day before arrival. The new feature offers the possibility to check if the unit is still on board or if it has been unloaded and to which field in that case. You will find it here: Search feature

Please contact our Forwarding Office, if you have any problems finding the trailer. Drivers shall arrive in the port area after the trailer has been unloaded or park at the waiting area. By avoiding congestion, it is safer to move in the harbour.



Safety is of highest priority and takes precedence over all else at all time. Your actions will affect your own and other people´s safety. Make yourself familiar with these instructions, before entering the port area, and act accordingly.


We operate in two different ports in Hanko: Western Harbour and Outer Harbour. In addition to our offices, the Western Harbour is used for export of forest industry products, semi-trailers, project cargoes, warehousing and other terminal services. The Outer Harbour is mainly used for car import.

Western Harbour

  1. Maja – Head office
  2. Social facilities
  3. Machine hall & garage
  4. Lokomo – Forwarding & check in
  5. Harbour office

Map and directions

Western Harbour, trailer areas

The trailer areas in Hanko Harbour is being renewed at the moment. S-areas are nowadays A, B and C areas. On this map you can see where different areas are situated in the harbour. Remember to use the search feature to check if the unit is still on board or if it has been unloaded. You will also find the field number for your unit in the search feature.

Outer Harbour

The Outer Harbour is located at the free port area of Hanko Tulliniemi.

The Outer Harbour offers two Ro-Ro berths (OH1 & OH2).  It is mainly used for vehicle import.

  1. Gate to the Freeport
  2. Gate to the berth
  3. Place of delivery

Map and directions

Driving instructions for trucks with containers

Please use these routes when picking up or leaving a container in the Western Harbour.

The container shall be ready to be picked up before you enter the container area. You can wait at the waiting area.

You will find all official roads in the harbour on the map “Western Harbour”.